Carswell respects the privacy of our customers' personal information. This includes information collected through written, telephone or online business transactions.
What information does Carswell collect?
Customer information may include your name, title, company name, address, contact numbers, credit information, and details regarding your business transactions with us. This information is used to fulfill your requests for products or services, and to advise you of additional offers available.
You are free to visit www.westlawecarswell.com without identifying yourself. Our computer compiles statistics regarding users' behaviour as they navigate through our main website, but it cannot identify you or your address.
What about "cookies"?
While you are free to visit the WestlaweCARSWELL homepage without identifying yourself, there are some other Carswell Internet sites where customers are identified. These include the WestlaweCARSWELL service site and TAXNET sites. When you visit these sites, a small file (known as a "cookie") is sent to your web browser and stored on your computer's hard drive. The cookie allows us to understand more about our customers including such things as their browsing preferences. In the case of our electronic products, cookies are used to ensure that our online services are accessed by paying customers, and to offer enhanced functions to those customers. You may choose not to accept cookies from any website, and you can set your browser to automatically refuse cookies. Please note, however, that refusing cookies from these sites will result in decreased functionality.
How is collected information stored?
Customer information is maintained in a secure location and can only be accessed by designated staff. Some WestlaweCARSWELL customers may select the option of storing client numbers so that work can be charged to the appropriate client docket. The numbers are kept confidential, and customers are encouraged to use generic coding schemes.
Does Carswell share this information with anyone?
Carswell rents customer lists to selected third-party companies that meet our criteria for confidentiality and security. These lists contain customer identification data but do not include credit or transaction information. Customers can request that their names not be included on these lists by contacting Customer Relations at (416) 609-3800 or 1-800-342-6288, or addresschange@carswell.com |