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Learning & Support
Learning Sessions


Carswell's Customer Learning Consultants deliver professional, consultative courses for Westlaw Canada entire suite of services. We cater to your unique learning style by providing you with an innovative selection of course formats and materials.

For more information about your learning options, choose your preferred learning style:

 

Group Session                           

Hands-on Lab Session            

Individual Session

Evaluation Form                         

 

 

 

Group sessions are delivered to groups in a boardroom or hands-on lab environment.

 

 

Group Sessions

These are lecture-style classes where a Learning Consultant demonstrates all the functionality of Westlaw Canada in a live demonstration projected on a screen. These sessions are not hands-on, but they are a fast and effective way to train a group in your own boardroom or off-site.

 

If you have a large number of staff to train quickly, the Group Sessions may be your preferred starting place. Each session takes from 90 minutes (demo only) to 3 hours (with interactive exercises and materials).

 

Hands-on Lab Sessions

If you prefer hands-on sessions and have your own internal computer lab, the Lab Session is the way to go. It is designed for groups of up to 10 participants. Each participant uses a computer while our experienced Learning Consultant guides the group through all the elements of the Group Session, using interactive participant materials. Each session is about 3 hours in length.

 

New!

Westlaw Canada now offers a suite of Basic and Advanced courses available for Group Sessions and Hands-On Lab Sessions, featuring engaging and interactive exercises and materials.

 

Choose from the following courses:

 

  • LawSource Basics
  • LawSource Advanced
  • FamilySource Basics
  • FamilySource Advanced
  • InsolvencySource Basics
  • InsolvencySource Advanced
  • CriminalSource Basics
  • CriminalSource Advanced
  • More courses coming soon…

 

Needs Assessments

Contact our Customer Learning Coordinator to book a Needs Assessment with one of our professional Learning Consultants. The Needs Assessment will help you determine which course is most suited to your needs and the needs of your organization.

 

 

Course options for individual subscribers include Telephone Sessions and One-on-One Sessions.

To request instructor-led training, use our Course Registration Form.

 

Telephone Sessions

Telephone training sessions are one-hour courses that quickly get you up and running with Westlaw Canada. These hands-on, individual sessions are conducted over the phone at a place and time convenient for you. Your Telephone Learning Consultant will assess your learning needs and focus on the functions and content of most interest to you. 

 

One-on-One Sessions

These sessions offer hands-on training in your own office using your own computer. You will be guided through your session by an experienced Carswell Learning Consultant. In only 60 minutes, you'll be ready to get started with Westlaw Canada. Use this approach to schedule individual sessions for each member of your organization, respecting their unique and busy schedules.

 

Help us make our courses even better.

 

We pride ourselves in providing comprehensive and relevant courses on Westlaw Canada services. Please take a few moments to tell us about your learning experience. Your feedback plays an important role in ensuring we provide the best service for your needs.

 

Complete the Course Evaluation Form